Shipping policy
This Shipping Policy applies to all orders placed through the Hapmix website.
Order Processing
All orders are subject to acceptance, stock availability, and payment verification. We reserve the right to delay or refuse processing of any order at our sole discretion.
Orders are typically processed within 1–2 business days after successful payment confirmation. Processing times may be extended during peak periods, holidays, or due to operational delays.
Shipping and Delivery
Shipping timelines provided on the website or at checkout are estimates only and are not guaranteed. Delivery times may vary depending on the destination, courier performance, weather conditions, public holidays, and other factors beyond our control.
We shall not be held liable for any delay in delivery caused by the shipping carrier or by circumstances outside our reasonable control.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before the order is placed. Shipping charges are non-refundable unless otherwise stated in writing.
Customer Responsibility
Customers are solely responsible for providing accurate, complete, and deliverable shipping information, including name, address, mobile number, and any other required details.
We will not be liable for delays, non-delivery, or returned shipments resulting from incorrect or incomplete shipping information provided by the customer.
Failed Delivery and Re-Dispatch
If a shipment is returned to us due to failed delivery attempts, refusal to accept delivery, unavailability of the customer, or incorrect address details, the customer may be required to pay additional shipping charges for re-dispatch, if re-dispatch is offered.
Tracking
Where available, tracking information will be shared after dispatch. Tracking availability depends on the courier service and may not be available for all orders.
Risk of Loss
Risk of loss or damage to the product passes to the customer upon delivery to the shipping address provided by the customer, except where otherwise required by applicable law.
Contact Information
For shipping-related questions, please contact:
Hapmix
Email: tradelintcompany@gmail.com
Mobile: +916282139410